MyDodo

If you need to update or change any of your account information, login to My Dodo and click the “Update details” quick link.

1. Log into My Dodo & select Account (top menu bar)

2. Select Personal Details from the Customer Information menu

3. Edit & update your password, email address or contact

4. Remember to Save your updated information

When you sign up for a Dodo nbn service, you’ll get a welcome email, which will contain instructions on how to set up a My Dodo account*.

All you have to do click on the supplied link and follow the step by step instructions.

Once done, visit my.dodo.com and log in with your Username and Password, and you’ll be able manage all of your services in one place.

My Dodo is your online one stop shop where you can manage all your Dodo accounts 24/7 whether gas, electricity, internet or mobile. It only takes a couple of  minutes to register for My Dodo.

To get started, ensure that you have your email address and password handy.

My Dodo gives you secure online access to;

• Viewing and paying your bills

• Updating your payment details including direct debits

Simply login to My Dodo and raise a Support Request by clicking the “Support Request” quick link.

When sending the request, please ensure to include their full name, date of birth, contact number, contact email and full address.

Our support pages are designed to help you resolve enquiries without having to contact us, and our My Dodo self-service tools give you complete control of your account.

Allowing you to pay a bill, view invoices, check your usage, update your payment details and more.

If you need to contact us you can raise a Support Request via My Dodo, just login and click the “Support Request” quick link.

To login to My Dodo, go to https://my.dodo.com. Enter your email address and Password on the My Dodo log in page then click Let's Go.