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Connecting to the Internet

  • I've been sent a nbn box, how do I install it? (HFC/FTTC)
  • Can I use my own modem with Dodo nbn?
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  • How do I setup my Dodo TP LINK VR1600 modem?

Troubleshooting Guides

  • I can’t connect to the internet, what should I do?
  • My internet service is dropping out, what should I do?
  • How do I setup my Dodo Modem?
  • Can I use my own modem with Dodo nbn?

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Track my Hardware

Track my hardware

Find out the latest status of your hardware order.

Hardware returns

Hardware returns

Returns information for handsets, modems and more.

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Network status

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Make a Payment

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Payment Extension

Use our handy tool to look up your account and next steps.

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Let us take the hassle out of connecting you to your new address.

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Modem Setup

Handy guides for nbn modem setup.

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