Signing up to Dodo Mobile couldn’t be easier. Simply visit dodo.com/mobile to see Dodo’s amazing value mobile plans and place your order for a free Dodo SIM card.
Once your order is placed you’ll get your new Dodo SIM card in the post within a couple of business days.
Once you receive your new Dodo Mobile SIM, simply visit dodo.com/activate to activate.
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You can activate your NEW Dodo mobile SIM card online* at dodo.com/activate.
Just follow these easy steps:
Just enter the Sim card number, your personal details, select your plan and you’re done!
If you are transferring your number from another provider, your service should be active within 4 hours, but may take up to 24 hours. We will let you know when the transfer is complete.
Once your service has been activated, turn your device off, insert your Dodo Mobile SIM, then turn your device back on.
*If you ordered a replacement SIM card, you can activate it via MyDodo
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How long does it take to transfer my number to Dodo?
I just activated my Dodo mobile, but it’s not working, what do I do?
How do I change my plan?
To make changes to your Dodo Mobile plan login to MyDodo
Select your mobile from ‘My services’.
Click the ‘CHANGE PLAN’ button*.
From the list, select the plan you want, and click ‘SUBMIT’
How long does it take?
Changes to your plan take immediate effect.
I'm on a contract, can I still change my plan?
Contracted customers can upgrade at any time.
Switching to a lower plan may incur a plan switch fee.
*If you are on an older plan and are unable to change your plan online, you will need to login to MyDodo and submit an online request.
You can transfer your mobile number to Dodo by selecting the option when activating your Dodo mobile SIM card.
If your existing service is pre-paid, we require the mobile service number and the date of birth provided when that service was created.
If your existing service is post-paid, we require the mobile service number and the account number of the service you wish to transfer to Dodo.
If you are transferring your number from another provider, your service should be active within 4 hours, but may take up to 24 hours.
Keep your original sim card in your handset, once your SIM stops working, just replace it with your Dodo SIM card and you're done!
Once your service has been activated, turn your device off, then back on again.
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Accounts signed up after 1 March 2023:
You can purchase one of the below Dodo mobile add-ons using MyDodo, select your mobile service then click the "Buy Add On" button.
| Add-on | What you get | Price | Renewal |
|---|---|---|---|
| Data Pack | 5GB additional data | $10 | One-off |
| International Talk Pack | $100 worth of International Call Credit | $5 | One-off |
Accounts signed up before 1 March 2023:
If you are on an eligible plan you can purchase one of the below Dodo mobile add-ons using MyDodo, select your mobile service then click the "Buy Add On" button.
| Add-on | What you get | Price | Renewal |
|---|---|---|---|
| Data Pack | Add 3GB/mth | $10 | Auto-renew or one-off |
| International Talk Pack | 100 mins to 35 select countries | $5 | One-off |
| MMS Pack | Unlimited MMS | $5 | Auto-renew or one-off |
*If you are unable to see Dodo mobile add-ons in MyDodo, then they are not available on your current plan.
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To enable MMS, you will first of all need to call us on 13 36 36 to activate this service.
Mobile data is activated by default if included in your plan.
If your sim card is active, and your payments are up to date, mobile data should also be active.
If mobile data is not working, please check that it is included in your service and that you have the correct mobile data settings.
If your settings are correct and the sim card is active but mobile data is not working, visit MyDodo to create an online support request and we will investigate the issue.
The table below contains the Dodo GPRS (internet) and MMS (Multi-media Message) settings.
GPRS Settings:
| Website: | - http://networker.optus.net.au/wap/index.wml |
| APN: | - Internet |
| Gateway/Proxy IP: | - 202.139.83.152 |
| Port: | - 9201 |
MMS Settings:
| Website: | - http://mmsc.optus.com.au:8002/ |
| APN: | - MMS |
| Gateway/Proxy IP: | - 61.88.190.10 |
| Port: | - 9201 |
5GB of additional data
If you have run out of data, you can buy 5GB of data for only $10. If you don’t use all of the 5GB Top-up, remaining data will roll-over to the following month via Dodo Data Banking.
Learn more about Data Banking here.
Add $100 International Call Credit
Get an additional $100 credit towards international calls. Click here for a list of included destinations
Please note that unused international calling credit does not roll-over to the next month.
Data Pack Add-on
The data pack add-on is only available on the $5/mth mobile plan. You can choose to purchase a $10 data pack which gives you access to 3GB. There are 2 options for the 3GB data pack:
Auto-renew data pack: Get 3GB added to your plan every month. This data pack will auto-renew at the start of your bill cycle. You can opt-out at any time though MyDodo.
One-off data pack: Get 3GB added to your plan for just the month. 3GB data will expire at the end of the bill cycle and will not auto-renew the next month.
Once your 3GB data has been exhausted, you will no longer be able to use any more data. You may choose to top up for another $10 which provides an additional 3GB of data for the remainder of the billing month. You can top up your data allowance up to 5 times within the bill cycle.
International Talk Pack Add-on
Get 100 international talk minutes to 35 selected countries. This pack will expire at the end of your bill cycle, and won’t auto-renew.
MMS Pack Add-on*
Get unlimited MMS added to your plan every month. This pack will auto-renew at the start of your bill cycle.
You can opt-out at any time through MyDodo.
*Please note that you will need data in order to send an MMS.
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To use MMS, simply call us on 13 36 36 to activate this service.
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