My Dodo

Login to My Dodo and click the “Update account details” button in the quick links section, or select Account from the top right of the screen.

From here you can update your MyDodo username and password.

You can also update your contact and address information for each of your dodo services.

• To change your MyDodo login password, click the Change Password button, and follow the prompts.
• To change your MyDodo username, click the Change Mydodo Username button, and follow the prompts.
• To update the contact details of any of your Dodo services, select the service from the list and use the edit button to update your details. 
   

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How do I change or update my payment details?

My Dodo is your online one stop shop where you can manage all your Dodo accounts 24/7 whether it's gas, electricity, internet or mobile. 

My Dodo gives you secure online access to;

• Viewing and paying your bills
• Updating your payment details including direct debits
• Updating your personal details (email, contact numbers etc.)
• Setting up a payment plan or extension
• Requesting a refund
• Reviewing your energy usage and history
• Chat to a team member using Dodo Live Chat
• Create an online support request

Click here to log in.

Related

How do I create a My Dodo account?

When you first sign up for a Dodo service, you’ll get a welcome email, which will contain instructions on how to set up a My Dodo account*.

All you have to do click on the supplied link and follow the step by step instructions.

Once done, visit my.dodo.com and log in with your Username and Password, and you’ll be able manage all your services in one place.

Don't have a Dodo service yet? Signing up to Dodo couldn’t be easier. Simply visit dodo.com to see Dodo’s amazing value plans.

*The welcome email link will expire after 3 days, if you have any difficulties, simply head to my.dodo.com and click “I forgot my details” to get started.

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How do I retrieve my login details?

What is My Dodo?