If you moving home or premises, you need to notify Dodo Power and Gas at least 3 business days in advance of your move.
Existing Customers – please call us on 13 36 36 (Monday – Friday, 8am – 7pm AEST) and provide us with the following information.
- Date for disconnection of services to your existing property
- Date for connection of services to your new property
- Address of your new property
- Your identification details for authentication
New Customers – please call us on 13 36 36 (Monday – Friday, 8am – 7pm AEST) and provide us with the following information.
- Date for connection of services to your new property
- Address of your new property
- Your identification details for authentication
Make sure that there is clear access to your electricity and gas meters and remember to set you main electrical switch to “off”, so we can complete your request safely.
If someone in your household has Life Support Equipment, it’s important to plan for unexpected energy outages. Contact us to register your life support machine.
Please click here to download Life Support and Medical Heating/Cooling Forms. Please complete the form and have a medical practitioner sign the appropriate form and return to it to Dodo Power & Gas at:
Dodo Power & Gas (Life Support)
PO Box 631 Collins St West,
Melbourne VIC 8007.
If you have any questions, you can contact us on live chat at https://dodo.com/livechat, or call us on 13 36 36 (Monday - Friday, 8am-7pm AEST).