nbn® branded hardware

Black nbn connection box

Once you're ready to connect, if your nbn® is not already setup then use the following instructions to plug in the cables. 

If your nbn is already setup, click here to see how to connect your dodo modem, or if you are using a BYO modem click here. 

Connecting your black nbn box

1. Plug the power supply into a Power Outlet.

2. Connect the power supply to the black nbn box.

3. Connect the Coaxial Cable from the port on your wall to the black nbn box.

   1. If you have Pay TV through your cable connection, you will need to use the supplied splitter from your brown box and follow the shaded area in the diagram above to plug in the cables.

4. Plug the Ethernet cable from the black nbn® box to your modem as shown below.

Ensure the power is turned on. You’ll know it’s ready when all four lights on the front are solid green. This could take up to 10 minutes.

If your nbn box is missing or damaged, please chat our technical support team here and we'll arrange a replacement.

Download/View

Black nbn® Connection device set-up guide

Related

Setting up your Dodo modem

Setting up your BYO modem

White nbn connection box

Once you're ready to connect, if your nbn® is not already setup then use the following instructions to plug in the cables. 

If your nbn is already setup, click here to see how to connect your dodo modem, or if you are using a BYO modem click here. 

Connecting your white nbn box

1. Plug the power supply into a Power Outlet.

2. Connect the power supply to the white nbn box.

3. Connect the telephone cable from the port on your wall to the white nbn box.

4. Plug the Ethernet cable from the white nbn® box to your modem as shown below.

Once it’s all plugged in, wait 15 minutes. You’ll know it’s ready when the connection light and broadband light turn solid blue.

If your nbn box is missing or damaged, please chat our technical support team here and we'll arrange a replacement.

Download/View
White nbn® Connection device set-up guide
 

Related

Setting up your Dodo modem

Setting up your BYO modem

nbn® hardware setup

You shouldn’t need to do anything, once an nbn box has been installed, you only need to ensure that it is connected to a power socket, switched on before connecting your modem.

Image courtesy of nbn

If your nbn box is missing or damaged, please chat our technical support team here and we'll arrange a replacement.

Related

Setting up your Dodo modem

Setting up your BYO modem

nbn® hardware setup

You shouldn’t need to do anything, once an nbn box has been installed, you only need to ensure that it is connected to a power socket and switched on.

Image courtesy of nbn

If your nbn box is missing or damaged, please chat our technical support team here and we'll arrange a replacement.

Related

Setting up your Dodo modem

Setting up your BYO modem

nbn® hardware setup

If your connection is FTTN you will not need to setup any nbn hardware, you will only need to locate the main telephone socket, and connect a telephone/DSL cable (RJ11) from the socket to the modem.

Image courtesy of nbn

Related

Setting up your Dodo modem

Setting up your BYO modem

nbn® hardware setup

If your connection is FTTB you will not need to setup any nbn hardware, you will only need to locate the main telephone socket, and connect a telephone/DSL cable (RJ11) from the socket to the modem.

Image courtesy of nbn

Related

Setting up your Dodo modem

Setting up your BYO modem