support

When you first sign up for a Dodo service you’ll get a welcome email which will contain instructions on how to set up a My Dodo account*.

All you have to do is click on the supplied link and follow the step by step instructions.

Once complete, visit my.dodo.com and log in with your Username and Password, and you’ll be able manage all your services in one place.

Updating your payment method

You can update or change your payment method by using My Dodo, simply login and navigate to the “Payment Details” link and follow these steps:

Our support pages are designed to help you resolve enquiries without having to contact us, and our My Dodo self-service tools give you complete control of your account.

Allowing you to pay a bill, view invoices, check your usage, update your payment details and more.

If you need to contact us you can raise a Support Request via My Dodo, just login and click the “Support Request” quick link.

We will not provide passwords over the phone, email or chat.

If you’ve forgotten your password you can reset it here, just enter your email address* and we’ll send you instructions via email.

*If you are unsure of the email address used, click the "Get in touch" link found at the bottom.

Related

How do I log in?

Login to My Dodo and click the “Update account details” button in the quick links section, or, select Account from the top right of the screen.

From here you can update your MyDodo username and password.

You can also update your contact and address information for each of your dodo services.