About Call Forward
Sometimes referred to as "Call Diversion", "Call Forward" allows you to divert all incoming calls made to your phone number to another phone number.
There are a number of different "Call Forward" types available, depending on the call type and your needs.
Call Forward Immediate
Call forward Immediate will immediately divert all incoming calls made to your phone number to another phone number.
Turn On Call Forward Immediate*
1. Dial 1# and follow the prompts |
2. Dial ⋆21 |
3. Enter the number you are forwarding to (including area code) followed by # |
Turn Off Call Forward Immediate*
1. Dial 1# and follow the prompts |
2. Dial #21# |
Call Forward Busy
Call Forward Busy will divert all incoming calls when your phone is engaged.
Turn On Call Forward Busy*
1. Dial 1# and follow the prompts |
2. Dial ⋆24 |
3. Enter your phone number (including area code) followed by # |
Turn Off Call Forward Busy*
1. Dial 1# and follow the prompts |
2. Dial #24# |
Call Forward No Answer
Call Forward No Answer will divert all incoming calls when no one answers the phone. The default no answer delay is 20 seconds or about 7 rings. However, this can be changed from five to sixty seconds.
Turn On Call Forward No Answer*
1. Dial 1# and follow the prompts |
2. Dial ⋆61 |
3. Enter the number you are forwarding to (including area code) followed by # |
Turn Off Call Forward No Answer*
1. Dial 1# and follow the prompts |
2. Dial #61# |
To check Call Forward No Answer Status*
1. Dial 1# and follow the prompts |
2. Dial ⋆#61# |
To change the delay before calls are forwarded*
1. Dial 1# and follow the prompts |
2. Dial ⋆61 |
3. Enter your phone number(including area code) followed by ⋆ |
4. Enter the desired delay time in seconds following by # |
*Services on the Telstra network