If your home is already connected to the nbn, we can usually get you connected within 3 business days, though it can be up to 10 days depending on nbn availability.
If you need a new nbn connection, a technician may be required. New connections can take up to 10 business days, depending on technician availability and the complexity of the work required.
You will be given the earliest available appointment and will be notified of the date/time via SMS, email and in My Dodo.
Dodo will send you SMS updates throughout the connection process, you can also view updates by logging in to My Dodo and clicking the “CHECK ORDER STATUS” button*.
*If you are unable to use the “CHECK MY ORDER STATUS” feature, you can use our online tool here.
How do I change my nbn technician appointment?
How do I check my order status?