How do I change my plan?
For changes to your Dodo Mobile plan click here to submit an online request.
How long does it take?
Changes to your plan take effect from your next billing date.
I'm on a contract, can I still change my plan?
Contracted customers can upgrade at any time
Switching to a lower plan may incur a plan switch fee
If you are on an eligible Dodo mobile plan, you can purchase add on packs through My Dodo, select your mobile service then click the "Buy Add Ons" button.
Here you can buy the following add-ons;
| Add-on | What you get | Price | Renewal |
|---|---|---|---|
| Data Pack | Add 3GB/mth | $10 | Auto-renew or one-off |
| International Talk Pack | 100 mins to 35 select countries | $5 | One-off |
| MMS Pack | Unlimited MMS | $5 | Auto-renew or one-off |
Click here to learn more about add-ons.
The data pack add-on is only available on the $5/mth mobile plan. You can choose to purchase a $10 data pack which gives you access to 3GB. There are 2 options for the 3GB data pack:
Once your 3GB data has been exhausted, you will no longer be able to use any more data. You may choose to top up for another $10 which provides an additional 3GB of data for the remainder of the billing month. You can top up your data allowance up to 5 times within the bill cycle.
Get 100 international talk minutes to 35 selected countries. This pack will expire at the end of your bill cycle, and won’t auto-renew.
Get unlimited MMS added to your plan every month. This pack will auto-renew at the start of your bill cycle.
You can opt-out at any time through My Dodo.
*Please note that you will need data in order to send an MMS.
If you would like to check your mobile usage, you can log in to My Dodo once there, select your mobile service, then click the "view usage" button.
You'll be able to view the calls made, text messages sent and your data usage.
We will also send you SMS notifications to let you know once you have used 50%, 85% and 100% of your included data allowance.
To activate your voicemail service, dial 321 on your mobile handset and press the send/call button on your phone.
This will then take you to a menu, please follow the prompts to complete the activation.
If you wish to deactivate your voicemail service, dial ##004# or ##21# on your mobile handset and press the send/call button.
International Mobile Roaming is not available on Dodo Mobile services.
If you want to continue using your mobile phone overseas, we recommend purchasing a pre-paid SIM from a local mobile operator when you arrive at the overseas destination.