Is your mobile wireless slow?
Before you start:
- Power cycle your hardware (turn off any mobile devices, modems etc, for 30 seconds and turn them back on again), this can fix basic connection issues.
- View the Network Coverage Map to check network quality* in your area.
If you are using your SIM in a tablet or mobile device:
- Check the signal strength* indicator on your device.
- If available, try your dodo Mobile Wireless SIM in a different device to check if your device is causing the issue.
If you are using your SIM in a modem:
- If available, check the signal strength* indicator on your modem.
- If connected via Wi-Fi, move your device closer to the modem
*Low quality signals can have an affect on speeds.
If you are still experiencing connection issues, please click here to create an online support request.